Return and refund policy

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Return and refund policy

If you are not satisfied with your purchase, we will accept a return of your subscription within 14 days. Once we receive the returned item, Falcon TV will refund you in full. Our Return and Refund Policy was created by Return and Refund Policy Template for https://falcontv.tv

Please allow 1-2 weeks for your return to be processed.

Promotional items are not eligible for a return.

Falcon TV will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in the original packaging, and in the condition in which they were received or may not be eligible for a refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, so we recommend an insured and traceable courier service.

We are unable to issue a refund without an actual receipt of the item(s) or proof of return delivery received.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may need to ship it back to you. All goods will be inspected on return.